This privacy notice sets out, in line with GDPR, the types of data that we hold on you as a Client of First Response Group Limited. It also sets out how we use that information, how long we keep it for and other relevant information about your data.
This notice applies to current and former Clients, workers and contractors.
Data Controller Details
First Response Group Limited is a data controller, meaning that it determines the processes to be used when using your personal data. Our Contact details are as follows:
First Response Group Limited
Unit 2 Gemini Business Park
In relation to your personal data, we will:
We collect data about you in a variety of ways and this will usually start when we commence the service where we will collect the data directly from you.
Personal data is kept in contract files or within the Company’s CRM Database.
The law on data protection allows us to process your data for certain reasons only:
All other processing carried by us falls into one of the permitted reasons. Generally, we rely on the first three reasons set out above to process your data. For example, we need to collect your personal data in order to:
We also collect data so that we can carry out activities which are in the legitimate interests of First Response Group Limited. We have set these out below:
Special categories of data are not applicable under this contract
One of the reasons for processing your data is to allow us to carry out our duties in line with your contract of service. If you do not provide us with the data needed to do this, we will be unable to perform those duties e.g. informing you of onsite incidents.
Your data will be shared with colleagues within First Response Group Limited where necessary for them to undertake their duties. This includes for example, response officers.
We may also share your data with third parties to comply with a legal obligation upon us.
We do not share your data with bodies outside the European Economic Area.
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such as ended.
In line with data protection principles, we only keep your data for as long as we need it for, which will be at least for the duration of the contract or contract review.
|Type of Data||Record retention Period|
|Name||Term of Contract or Informed Otherwise|
|Emails||Term of Contract or Informed Otherwise|
|Contact Numbers||Term of Contract or Informed Otherwise|
The law on data protection gives you certain rights in relation to the data we hold on you. These are:
Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some case, we may continue to use the data where so permitted by having a legitimate reason for doing so.
If you wish to exercise any rights explained above, please contact the Data Protection Officer within First Response Group Limited.
The supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.
If you would like to contact First Response Group in relation to your data privacy please contact us at;