Higher Education

Universities and higher education establishments play a crucial role in nurturing the students in their care. This goes beyond physical safety, including a holistic view of safeguarding and pastoral care.

At First Response Group, we do more than protect your higher education setting – we provide a welfare-first approach to campus security, combining expert protection with a deep commitment to student wellbeing. We invite you to reach out to us – together, we can make your university a safer, more supportive environment.

Our university security services

Being at university is a life-changing experience that greatly influences students of all ages. Safety and security may not always be a high priority for students, but universities have a duty of care to safeguard students and faculty, minimising the risks associated with university life.

At First Response Group, we work with your teams to design bespoke security and pastoral care solutions, including people and technology solutions, tailored to your campus’s specific needs and requirements.

Our proactive security teams are not just there to respond, they seamlessly integrate with your setting, forming engaged, supportive and welcoming campus communities. Our focus on bespoke training and pastoral skills ensures efficient management of and response to security incidents, medical emergencies and crisis intervention, with confidence and compassion.

The role of security in pastoral care

Strong emotional and physical wellbeing is the foundation upon which learning can take place. When students’ individual needs are met, they are empowered to achieve their own personal academic heights. Providing a safe and secure university setting is the first step in driving high standards to help students excel in their chosen area of learning.

Our enhanced pastoral care, community safety and mental health and wellbeing services support your setting and provide added value to your security deployment –  fostering a nurturing and safe atmosphere for your campus community.

Why choose First Response Group?

• We are a highly accredited security group and an AUCSO platinum partner, which means we have tailored skills and experience protecting the academic community.
• We offer 24/7 nationwide support that adapts to your evolving needs
• We help you fully comply with your safeguarding and pastoral care responsibilities.
• We provide flexible resources that can scale according to your specific requirements
• Our cross-sector experience means we have the knowledge to embed best practice and ensure our solutions are practical and cost-effective for your operations.

So contact First Response Group today to discuss the security needs of your university campus and its associated people and buildings. We can work with you to design a first-class solution that safeguards your students and provides the best possible environment where they can learn and thrive.